Learn how Endwell Family Physicians is responding to the COVID-19 pandemic
COVID-19 Response
In response to the COVID-19 pandemic, EFP updated our model to meet ongoing needs. All of our patients experienced this in some way, from our masking policies and rigorous safety protocols, to your first covid test coming in our staff entrance at night, to sitting in the car and seeing a provider outside, to entering the office through our side front door into the “covid bubble.”
On October 5, 2020, EFP launched our Respiratory Clinic. We chose to call it the Respiratory Clinic, and not the “Covid Clinic,” because in the Respiratory Clinic we did much more than diagnose and treat COVID-19. We structured the Respiratory Clinic as a safe space to effectively offer care for other contagious illness such as flu, RSV, and colds, as well as other medical issues that might come up during a respiratory visit. In severe cases, our providers went to patients’ homes to care for patients. We also continued to treat our patients during their hospital visits.
Our response to Covid-19 has been featured in several publications as a model of care against disease. For more information, please see below.
COVID-19 Office Policies
UPDATED March 15, 2023
Masking is optional at EFP. Anyone entering the building who currently has symptoms that could be contagious may be asked to wear a mask while at EFP.
If you have a confirmed Covid case, please do not come into the office. Call us and we will let you know the best way we can care for you.
For all patients, after you arrive and check in, you have the option of waiting in your car if you prefer. We may ask you to wait in your car if you are experiencing contagious symptoms. We will call you back in when a room is available.
Virtual video visits are available and may be recommended to protect your health and safety, as well as that of our staff, providers, and other patients. Please note that some medical care cannot be completed via virtual visit. In these cases, your provider will evaluate your individual needs and may recommend an in-office visit.
In accordance with medical guidelines, we continue to recommend that children complete their immunization schedules on time.
EFP continues to provide Covid testing and treatment. If you think you need a Covid test, please call the office to schedule your appointment. Please check with your health insurance company for their latest rules on payment. While some insurers continue to pay for Covid testing without requiring a copayment or that you meet your deductible, others may not and you will be billed for services as required by your insurance plan. Testing for travel, work, school, or other non-diagnostic reasons may not be covered.
