We know that arriving at a doctor’s office can be a lengthy process, so we do our best to streamline the process.
To speed up your time spent at check in, we offer several options:
- pre-check-in
- a check in kiosk
- traditional in-person check in
For some visit types, you may also have the option of using our virtual waiting room feature, which allows you to remain in your car until we are ready to bring you to an exam room.
Pre-Check-in
Patients using our pre-check-in option will receive a link through text or email about three hours prior to their appointment time. Clicking on this link will allow you to securely complete your forms and update your personal information. In some instances, you may still have some forms on paper to complete when you arrive at the office. We do ask that when you arrive at the office, you go to the check in desk or kiosk to let us know you’re here for your appointment.
Check In Kiosk
Patients using our check in kiosk can skip the check in desk altogether! You will receive a QR code by text or email prior to your visit. Simply use this code at the kiosk, located in the waiting room, to complete your forms and notify us that you’ve arrived. If you don’t receive the QR code, you can still check in through the kiosk by using the patient lookup feature.
Virtual Waiting Room
For some types of visits, you may receive a text or email prior to your appointment time that contains a link that you can use once you are in our parking lot. Clicking on this link will alert us that you are here. You can remain in your car until we notify you that we have a room ready for you.
Telehealth
EFP offers video visits! For your convenience and health, our patients can see their provider by video. Call us at (607) 754-3863 or portal the office to schedule your appointment. Please note that not all appointment types are appropriate for a video visit. Your provider will advise you if they feel that your healthcare needs would be better served by an in-person visit to our office.
Video/Audio Recording and Photography Policy
Endwell Family Physicians has a “No Photo, Video, or Recording” policy.
Photography, video, or audio recording of any kind is not permitted within nor outside the premises of EFP.
This policy is in place to protect patient privacy, enhance confidentiality, and maintain security. With your safety and the safety of our providers and staff in mind, we ask that you refrain from videotaping or taking photos, videos or recordings of any kind with your camera, cell phone, smart phone, tablet, or any other device.
Our staff and providers are not permitted to give you permission to take photos or recordings within EFP and are authorized to enforce this policy. For additional information, please speak to the Practice Manager or the Patient Advocate.
If you would like to obtain copies, electronic images or other records of your medical visits, please sign in or register for our patient portal or contact our medical records department to access your medical records.
Thank you for your cooperation and consideration of all our patients.