Mission Statement
Our mission is to provide deeply human, high-quality healthcare in a physician-led family practice.
Our Vision
- To offer excellence in the practice of medicine.
- To practice compassion, attention, and respect for our patients, our families, our employees, and our community.
- To continue to focus first on people and patient-centered care.
- To blend cutting edge medical advances with the long tradition of the science and art of medicine.
- To use new ways to continue the supportive, professional, independent care for patients and their families that we’ve provided for fifty years.
Our Values
EFP prides itself on being the leading independent primary care office in the Southern Tier. When you come to EFP, you can be confident that you are partnering with a knowledgeable, compassionate care team. Our people – our staff, our providers, and most of all, you – are our greatest strength and our reason for being.
What matters to us:
- You and your family. You and your personal healthcare are our highest priority. Our motto is “work with the patient in mind.” This means we treat each person with respect and dignity. It means we are compassionate listeners. It means we hear the issues of our patients, respect them, and do everything in our power to help.
- Accessibility. Your care should be about you – easy access to your provider and your care team, to our Walk In for unexpected medical concerns or weekend care, to our on-call doctor for nighttime problems, to your medical records, to our billing team for payment matters.
- Collaborative teamwork. A strong, engaged team that grows together is able to better serve our patients and one another. As a team, we care for the whole person and see the complexity of each person’s life.
- Dignity in work. We strive to make EFP a place where every member of our team feels valued and respected, and where their ideas, creativity, and voices are recognized.
- Our community. Our community has supported us for decades. We believe in giving back to the community where we live and work.
- Education and training. We are invested in the next generation of doctors and advanced practice providers. We learn with them to meet the needs of an evolving healthcare system and to stay on the cutting edge of care.